glowbase Store Order & Shipping Policy

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Thank you for choosing glowbase Store. We are committed to getting your purchases to you accurately and on time, and the guidelines below explain exactly how we handle orders and shipping so you can shop with complete confidence from checkout through delivery.

Order Processing

Our team gives every order placed with glowbase Store immediate, careful attention. Orders are processed within 1–2 business days, counted Monday through Friday and excluding federal holidays. Orders received before 2:00 PM Eastern Time are typically dispatched the same business day. As soon as your package leaves our facility, we will send a confirmation email with a unique tracking number so you can monitor its progress in real time.

Domestic Shipping (United States)

We provide multiple shipping options within the United States to fit your timeline. Delivery timeframes below begin once your order has left our facility.

Method	Delivery Time	Cost
Standard Shipping	7–12 business days	$5.99 USD
Expedited Shipping	2–3 business days	$14.99 USD
Overnight Shipping	Next business day	$29.99 USD
Free Standard	7–12 business days	FREE

Delivery estimates are calculated in business days and may run longer during peak periods, such as holidays or severe weather events.

International Shipping

glowbase Store currently ships to Canada, the United Kingdom, Australia, and selected European Union countries. International orders generally arrive within 7–14 business days after dispatch. Any import duties, customs charges, or local taxes assessed by the destination country are the recipient's responsibility and are not included in the purchase price or shipping fees.

Order Tracking

We are dedicated to keeping you informed at every stage. A tracking number will be emailed to you as soon as your order is dispatched. If no tracking update appears within 3 business days of your order confirmation, please contact our customer support team and we will investigate promptly.

Address Changes

If your shipping address needs correction, please email us with your order number within 1 hour of placing the order. We will make every effort to accommodate requests received after that window, but once an order has entered processing we cannot guarantee that the address can still be changed.